+44 (0) 845 643 1611 info@unitrain.co.uk

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps

This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

Audience profile

People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.
Job role: Business Owner, Functional Consultant, Student
Preparation for exam: MB-910

Course Prerequisites

Learners should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps Key Facts
Course Duration (days)

2.00

Course Price (ex VAT)

£1400.00

Course Vendor

Microsoft

Contact Us

Submit this form and one of our friendly team will contact you within 4 working hours. Or give us a call on +44 0845 643 1611 and let us take care of your training needs.

    Links

    Home

    Location

    Health & Safety Training

    IT Courses

    eLearning Training

    Business Skills & Personal Development

    Project and Programme Management

    Tailor Made Courses

    Call Us

    +44 0845 643 1611

    Email Us

    info@unitrain.co.uk

    Privacy Policy