+44 (0) 845 643 1611 info@unitrain.co.uk

ITSM for DevOps

DevOps doesn't eliminate the need for controls and data. Regulatory controls and audits still exist and risks and impacts must still be managed. ITSM for DevOps introduces ways to achieve both speed and control while driving value across the IT value stream. It focuses specifically on ITSM in a DevOps context and supports those organisations with mature ITSM programmes who are struggling to accelerate and modernise ITSM in support of DevOps.

The course helps organisations introduce new ways of thinking and new ways of working.

This non-certification DrillDown describes how to adapt IT service management (ITSM) processes in support of DevOps. Learners will gain and practice pragmatic approaches for streamlining and automating existing ITSM processes and for handling compliance as code.

Target Audience

The target audience for the ITSM for DevOps course are professionals including:

  • Anyone interested in modernising ITSM processes in support of a DevOps or Digital Transformation
  • ITSM process owners, process managers, and stakeholders
  • IT transformation leaders, coaches, and managers
  • Consultants guiding their clients through DevOps-related process improvement initiatives

Learner Materials

  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • Participation in exercises designed to apply and practice value stream mapping
  • Sample documents, templates, tools and techniques
  • Access to additional reference sources

Non-Certification Add-On

This is a non-certification DrillDown workshop accredited by the DevOps Institute. DrillDowns provide deeper knowledge about a specific practice within the DevOps spectrum. DrillDowns are excellent add-ons to certifications such as DevOps Foundation or any of the DevOps Practitioner series skill-based certifications.

Course Prerequisites

There are no prerequisites to attending ITSM for DevOps, but familiarity with DevOps and IT service management (e.g. ITIL®) processes is recommended.

ITSM for DevOps Key Facts
Course Duration (days)

2.00

Course Price (ex VAT)

£1220.00

Course Vendor

DevOps

Contact Us

Submit this form and one of our friendly team will contact you within 4 working hours. Or give us a call on +44 0845 643 1611 and let us take care of your training needs.

    Links

    Home

    Location

    Health & Safety Training

    IT Courses

    eLearning Training

    Business Skills & Personal Development

    Project and Programme Management

    Tailor Made Courses

    Call Us

    +44 0845 643 1611

    Email Us

    info@unitrain.co.uk

    Privacy Policy