QA Total Learning™ is our newest and most effective way to learn.

Combining the best of digital and live learning, with access to world class industry experts, we focus on making sure you can apply your learning to help you drive impactful results in your workplace. Our innovative digital platform helps you to achieve this, giving you the tools to track progress and manage your own learning.

Combining the best of digital and live learning, with access to world class industry experts, we focus on making sure you can apply our learning to help you drive impactful results in your workplace. This is all underpinned by our digital platform, giving you the tools to track progress and manage your own learning.

Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.

This Total Learning course develops the skills needed to work with senior business and IT staff to analyse and model business activities. Delegates will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions. At the end of the course delegates may sit an examination to attain the BCS Certificate in Business Analysis Practice.