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Handling Difficult Conversations

As working culture changes and we design new ways of working together, the need for communication and psychological safety is ever more important. Common concerns we hear from people who attend this session include:

  • What does my approach say about me?
  • How do I approach the difficult conversation?
  • What will make my conversations constructive?
  • How can I reduce or avoid conflict in difficult conversations?

This is an interactive and participative virtual workshop where you can share your ideas, practise in a safe environment and learn from others.

Target Audience

Anyone who is managing a remote team and is expected to give feedback based on performance or behaviour

Course Prerequisites

Pre-Course Work

You’ll be invited to think of at least one difficult conversation scenario that you need to have, or have had in the recent past.

Handling Difficult Conversations Key Facts
Course Duration (days)


Course Price (ex VAT)


Course Vendor

Professional Development

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